Smart Pet Assistant
Case Study
AI-Powered Veterinary Assistant
Pet owners often struggle to access accurate veterinary information quickly, especially outside clinical hours. To bridge this gap, we developed an AI-powered chatbot that delivers instant, reliable guidance on drug usage and animal healthcare. This solution leverages advanced technologies like LLMs, word embeddings, and vector search to create a seamless, 24/7 support system for pet care.
The Vision
To revolutionize pet healthcare by creating a reliable and intelligent AI chatbot that delivers accurate, up-to-date veterinary drug usage information and general animal healthcare guidance-accessible anytime, anywhere by pet owners and caregivers.
Scenario
Bridging the Gap in Accessible Veterinary Care
In the evolving landscape of digital health, pet owners and animal caregivers often struggle with access to trustworthy veterinary information. Questions regarding drug dosage, usage, side effects, and animal healthcare practices require expert input, but traditional channels like veterinary visits or phone consultations may not always be readily available. This gap highlighted the need for an intelligent, always-on solution that provides instant, accurate, and consistent information at scale.
What we did
We developed and deployed an AI-powered chatbot solution, leveraging cutting-edge language models (LLMs) and semantic search technologies
PDF Ingestion: Raw veterinary documents (including structured/unstructured data) were uploaded into the system.
Text Extraction & Embeddings: Text and tables were extracted and segmented into manageable chunks, then transformed into word embeddings.
Storage in Chroma DB: The embeddings were stored in Chroma DB, a vector database, enabling fast semantic search capabilities.
User Query Processing: When a user submits a query, Llama Index retrieves the most semantically relevant text segments.
Query Matching & LLM Processing: The system matches user queries with document content using OpenAI embeddings, and then uses GPT-4 to interpret, summarize, or directly respond to the user.
Response Delivery: Users receive clear, informative responses instantly through a responsive and intuitive chatbot interface.
Key features of the experience
The Impact
Empowered Decision-Making
Pet owners and caregivers now have instant access to reliable medical guidance, reducing dependency on delayed professional consultations.
Minimized Risk of Misinformation
With consistently updated and expert-vetted information, the risk of administering incorrect treatments is significantly reduced.
Enhanced User Satisfaction
The chatbot’s intuitive design and instant response capability deliver a superior user experience.
Operational Efficiency
Reduces the burden on veterinary professionals and customer support teams by automating routine queries.
Consistency at Scale
Ensures uniform delivery of information across a wide user base, rooted in the latest veterinary science.
● Testimonial
What Our Clients Say
Trusted voices from those we’ve worked with - their words say it all.
“Data Template consistently exceeds our expectations with timely and feasible solutions. Their confidence, adherence to ISO standards and close friendly communication streamline every step from request to proposal. Their modern office and skilled team inspire trust and ensure seamless collaboration, empowering us to confidently deliver solutions to our clients.”
Keisuke Tanaka
Founder & CEO, Project Management, INDIGITAL Inc, Japan.