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Case Study

Case Study

From Complexity to Clarity: Corporate Travel Revolution Powered by Data Template

A leading online travel management company in the Middle East expanded into the corporate travel space with Business-a, a platform built to help organizations manage travel more efficiently. Recognizing the need for innovation in a traditionally manual and fragmented industry, they partnered with Data Template to build a next-generation travel management platform. The result? A scalable, intelligent solution that has redefined the corporate travel experience in the region.

Travel, Tourism & Logistics

#CorporateTravel

#TravelTech

#DataDrivenSolutions

The Vision

Our Approach: Turning Vision into a Scalable Enterprise Platform

Scenario

The Industry Gap: Where Legacy Processes Fall Short

Despite being a growing segment, the corporate travel industry remained heavily reliant on manual processes, fragmented tools, and limited analytics. We recognized several key challenges faced by organizations:

  • Lack of digitized end-to-end travel workflows
  • Over-dependence on offline booking and approvals
  • Limited visibility into spending and compliance
  • Slow onboarding for corporate accounts
  • Difficulty scaling to meet enterprise demands

These gaps presented a clear opportunity for the client to leap ahead of legacy solutions and offer a more modern, insight-rich platform.

DT

What we did

Our Approach: Turning Vision into a Scalable Enterprise Platform

Featured project

Data Template collaborated with Musafir to design and implement a robust solution, combining business insight with technical excellence:

  • Conducted joint discovery workshops to capture user personas and business goals
  • Designed role-based workflows with dynamic travel policies and approval logic
  • Developed a microservices-based architecture to support modular scaling
  • Integrated with global GDS providers, hotel APIs, visa platforms, and ERP/HRMS systems
  • Built an AI-driven fare recommendation engine to optimize travel costs
  • Created powerful dashboards using Power BI for spend analysis and reporting
  • Enabled multi-tenant deployment to manage multiple organizations under one system
  • Implemented SSO and secure user management for easy enterprise integration

Key features of the experience

The Impact

The transformation delivered exceptional outcomes across the board

Acquisition growth

25% increase in corporate client acquisition within 6 months

Faster onboarding

3x faster onboarding for new corporate accounts

User adoption

75% user adoption within the first three months of launch

Repeat bookings

+50% boost in repeat bookings from business clients

Travel manager efficiency

40% improvement in travel manager efficiency

Faster approval cycle times

⏩ 80% reduction in approval cycle times

Higher client retention

35% higher client retention compared to the previous platform

Reduced booking costs

20% savings on average booking costs using AI optimization

Less manual intervention

90% reduction in manual intervention through process automation

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